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Hotel Il Borgo is looking for one Night Auditor.
The figure will report to the Front Office Manager and he/she will have the following responsibilities and tasks:
- Check in & Check out procedures, including guests registrations and processing invoices;
- Assisting Guests with their overnight requests;
- Respond to guests enquiries, telephone calls, mail and place reservations;
- PMS cash closure and guest billing check;
- Preparing forecasts and audits;
- Monitoring public areas.
The perfect night auditor candidate is positive, smiling and extremely polite when interacting with colleagues and guests, he/she has a high sense of responsibility, he/she has strong customer service skills and written and verbal communication skills.
He/she will be able to manage his/her duties according to the company quality standard procedures.
Requirements:
- Proven experience in the role for minimum 2 years;
- Knowledge and use of spread sheets;
- Knowledge or PMS Fidelio/Opera;
- Excellent knowledge (both written and spoken) of Italian and English languages;
- The staff are required to have their private car.
We offer:
- Shared accommodation in our staff houses within the property;
- Two meals every day in the restaurant canteen;
- Training;
- CCNL Tourism contract from the end of March to middle November 2021;
- 2 days off out of 5 weekly working days of 8 hours each. Paid holidays.
We are looking for Hospitality Office Staff.
We are looking for a profile with experience in the events and catering sector, able to manage requests from Italian and international customers.
Requirements:
- Similar prior experience is a plus;
- Knowledge of wine is a plus;
- Driver licence needed;
- Dynamicity;
- Flexibility;
- Team work.